Returns & Refunds

How do I return my order?

We offer free UK returns, and all orders can be returned to our warehouse within 28 days of delivery by following our step-by-step returns process.

How do I print my returns label if I don’t own a printer?

You can have your returns label printed at your nearest Royal Mail print in store location.

Returns Policy

You can return your order within 28 days of delivery. All items must be unworn/unused and in the same condition you received them (including the original packaging with all tags and labels attached). For hygiene reasons, we cannot accept underwear re

When will I receive my refund?

UK customers. We estimate your return to take 4 working days to be received and processed by our team. Once completed we will send an email confirming your refund and the funds will be available in 3-5 working days. International customers. We estima

Refund Policy

You will not be able to return your items outside of the 28-day window. If you have any questions or require any assistance with an out of date return, please contact our customer service team.

Can I exchange an item?

We cannot offer exchanges or replacements for UK orders, and you will need to create a new order if you would like a different size or item. All returned items will be refunded once they arrive at our warehouse. If you need an item in a different siz