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Returns & Refunds

How do I return my order?

We offer free UK returns, and all orders can be returned to our warehouse within 28 days of delivery by following our step-by-step returns process.

How do I print my returns label if I don’t own a printer?

You can have your returns label printed at your local EVRI shop. To locate your nearest EVRI shop, click here.

What is your returns address?

All returns must be sent to the following address:TM LewinUnit ASaxon AvenueGrange ParkNorthampton,NN4 5EL

Returns Policy

You can return your order within 28 days of delivery. All items must be unworn/unused and in the same condition you received them (including the original packaging with all tags and labels attached). For hygiene reasons, we cannot accept underwear re

When will I receive my refund?

We ask that you allow up to 21 days for your return to be accepted and processed at our warehouse (and a further 3-5 days for your refund to appear in your account).

Refund Policy

Any returns made outside the 28-day window will not be eligible for refunds, unless there are exceptional circumstances, and will be sent back to the delivery address stated on the original receipt.

Can I exchange an item?

We cannot offer exchanges or replacements for UK orders, and you will need to create a new order if you would like a different size or item. All returned items will be refunded once they arrive at our warehouse. If you need an item in a different siz