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Returns PolicyUpdated 5 months ago

You can return your order within 28 days of delivery. All items must be unworn/unused and in the same condition you received them (including the original packaging with all tags and labels attached). For hygiene reasons, we cannot accept underwear returns. Furthermore, our returns policy excludes altered items, gift voucher purchases, and delivery charges. Faulty items may be returned within six months of purchase. Please note that original shipping fees and certain duties & taxes are non-refundable, and any returns made outside the 28-day window will not be accepted by our warehouse. You will also be responsible for return shipping costs and any applicable taxes and duties, which will be handled and collected by Global-e.

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