Australian Returns -
The best and easiest way to return your online order in Australia is by your closest standalone TM Lewin store.
Please use this link to find it: https://www.tmlewin.com.au/storelocator
If you are able to travel to the store, the store staff can either refund the goods for you then and there, exchange them or request an exchange from our UK based team.
If you are unable to get to a store in Australia, send the items to the nearest store by post with a cover note requesting they send them back to the UK for a refund. This may increase the time taken for the order to get back to us but it's the most cost-effective way of sending the items all the way back to the UK which can be expensive.