If we have confirmed a cancellation, then we won't have taken any money for your order. We only take the money for an order once it's been shipped. However, as soon as you place the order, your payment provider will reserve the funds ready for us to take. You may notice the amount on your bank statement with a 'Pending' or 'Reserved' status. When you cancel the order the reserved funds will be made available to you again. This can take up to 10 working days depending on your payment provider and we're not able to speed up this process.