Returning your order to us couldn't be easier. You can just peel off the returns label below the order invoice you've received. If you don't have this, either download and print the label below or follow this link to create one with Royal Mail. Within the UK this is completely free.
To make it a bit easier (and quicker) for us to identify and refund your order, please fill in the delivery note that you received with your order as accurately as possible.
If you don't have a delivery note, please create a quick cover note, including your order number and the items you are returning. Then simply attach the free post label to the parcel and send it back to us by popping into your local Post Office.
We recommend you obtain proof of postage from the Post Office. You will not have to pay for this as the postal tracking receipt is included as part of our free returns service.
From the date you post your return to us, we expect it to take up to 10 working days to be received and processed, with your refund following no more than 5 working days after that.
We are currently 5 days behind expected refund times and sincerely apologise for this delay.