What do I do if I receive a faulty item in my order?

We want to sort out any issues with faulty items straight away. As soon as you discover a fault, please contact our Customer Service team with:

1. The order number

2. Item code and size for the faulty item

3. A description of the fault

4. Photos of the fault.

We'll get back to you as soon as we can to advise further.

You can download a printable returns label below.