How do I track my order? – T.M.Lewin Help Centre

Orders in the UK to home addresses will be delivered by Hermes. Hermes will send you an automated email on the day of delivery to confirm the tracking information and expected time of delivery.

Have you tried using the Hermes app to help with your delivery? You can download this via either the Android or Apple stores.

If your order is being delivered to one of our stores in the UK then you will receive a notification of this from Hubbox, as well as a notification when it arrives.

If your order is being delivered outside of the UK and weighs more than 2kg (6 or more shirts or one suit) then you will be able to track it here simply enter your order number in the search bar.

If your order is being delivered outside of the UK and weighs less than 2kg then there will not be any tracking available once it leaves the UK. These orders are sent by Airmail.

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