We are as committed today as we have been for the last 120 years, when it comes to providing the best possible experience for our customers, something which TM Lewin is famous for. With this in mind, we are making changes to our systems that will improve your online shopping experience. This is not only for you, but our millions of other loyal customers worldwide, as we set the company on its path for the next 120 years!
As a result of essential changes to our delivery service to improve our customer experience over the years to come, regrettably and for a short period only, we are not able to meet our customer delivery promise. We will update when we are able to quote a delivery window and appreciate this is highly frustrating, but we do not wish to promise what we can’t deliver. We will be fully back up and running very soon and please accept our sincerest apologies.
Comments
4 comments
is this a joke?
3 month old post and things still aren't sorted.
You are the only online retailer that seem to struggle....
less than 25% of people are finding this article helpful.
your reputation is going to slip...
Hello
Dal 6 novembre 2020 non ho ancora ricevuto le camicie che ho ordinato e pagato!
It took a month for me to receive my order, only for me to find that it was incorrect. I have had customer service tickets open for nearly two weeks now with no response. This really is rather absurd.
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