Please allow up to 21 working days from the date of returning your order for a refund to be processed at our warehouse. The refund time-frame is determined by the time it takes the order to reach us in the UK.
You must keep your proof of postage receipt given at the post office as this will be required to chase the return.
If you don't receive a refund confirmation email by the end of the 14th working day, don't hesitate to contact us.