Submit a request
Return to: UK US EU AU
  1. T.M.Lewin Help Centre
  2. Delivery

Delivery

Where is my order?

  • Delivery Promise
  • I'm a UK customer. Where is my order?
  • How do I track my order?
  • Where is my order? Australia, Russia, Canada and the rest of the world.
  • Can I have my parcel redirected to a different address?
  • What happens if I'm not in when my order arrives?
See all 7 articles

Delivery Cost & Timescales

  • Who is responsible for tax & duty on overseas orders?
  • Can I have my order delivered to a BFPO address?
  • Why are Sweden, Norway and Finland included in Zone 2 Rest Of Europe instead of Zone 1 Western Europe?
  • Where do you deliver?
  • Are there customs, duty & import charges?

Other Delivery Questions

  • Can you send an order without the delivery note stating the price?
T.M.Lewin Help Centre