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  1. T.M.Lewin Help Centre
  2. Orders & Payments

Orders & Payments

Placing an Order

  • What are the available payment methods?
  • Do I have to create a T.M.Lewin account to shop with you?
  • Can you gift wrap my order?
  • Can the order be sent without the price on the delivery note?
  • I've placed an order but haven't had a confirmation email?
  • What do I do if my payment is declined?
See all 8 articles

Promotions & Discounts

  • How do I use my promo code?
  • How many discount codes can I use on an order?
  • My promo code isn't working, what do I do?
  • How do I get special offers?
  • I forgot to use my promo code, can I still apply this to my order?

Order Changes

  • I made a mistake, can I edit my order or have it cancelled?
  • The price has changed since I ordered, can I get the difference refunded?

VAT Enquiries

  • Do I pay VAT when shipping outside of the UK and EU?
  • Can you provide me with a VAT Invoice?
T.M.Lewin Help Centre