Returns details
- UK return process & label
- US returns process & label
- A product I purchased has been cancelled from my order. When will I be refunded for the cancelled item?
- What do I do if I receive a faulty item in my order?
- I have an incorrect item in my order, what do I do?
- I’ve cancelled my order, when will my money be available again?
- My order has been cancelled. How long before the funds are back in my account?
- Can I make a change or cancel my order?
- Can I return items paid for with a T.M.Lewin Gift Card?
- I have an unwanted gift, how do I return this?
- Do you refund delivery charges if I return something?
- I purchased a pair of shoes, can I return them?
- Can I return more than one order in the same parcel?
- Can I return an item for an exchange instead of a refund?
- I'm an overseas customer. How do I return something to you?
- How can I get a new delivery note?
- I've purchased an altered product, can I return this?
- I returned something, how do I know if you’ve received it?
- How do I return goods and what is your return policy?
- Where is my refund?