T.M.Lewin logo
T.M.Lewin logo

All articles

International Orders

Who are Global-e?

We’re working with Global-e to provide seamless and convenient shopping experiences for our shoppers across the globe. You’ll be able to:

How Do I Shop With Global-e?

Scroll down to the bottom of our website to find the "Country Selector" icon and choose your preferred delivery destination - this ensures that you’ll see prices and shipping options tailored specifically to your location. Once you’ve done this, cont

Why are some offers not available in my country?

Some of our offers are specific to certain countries.

How Do I Place An Order?

When you're ready, click the cart icon on the top right corner of our website and proceed to checkout. Global-e utilizes secure payment gateways and handles all customs clearance, ensuring a seamless checkout process. Once your order is placed, you'l

How Do I Track An Order?

You can track your order with ease with Global-e. Simply click here and enter your order number and the email address used to place your order.

How Do I Return My Order?

If you are not completely satisfied with your order, you have 28 days from the day of delivery to return your order. Please follow the steps below to start the return journey:

Returns Policy

You can return your order within 28 days of delivery. All items must be unworn/unused and in the same condition you received them (including the original packaging with all tags and labels attached). For hygiene reasons, we cannot accept underwear re

Can I Exchange An Item?

We cannot offer exchanges or replacements for international orders, and you will need to create a new order if you would like a different size or item. For more information, please reach out to our customer service team via email at customer.services

Refund Policy

Please note that the original shipping fees, as well as taxes and duties, will be included in your total cost and are non-refundable. Additionally, the return costs (as well as the taxes and duties that are incurred) will be deducted from your refund

Taxes & Duties

Please note that the prepaid label price, as well as any taxes and duties incurred, will be deducted from your refund.