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T.M.Lewin

<span id="isPasted" style="color: rgb(50, 50, 50); font-family: &quot;DM Sans&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Please contact our customer service team via email at&#xA0;<a href="mailto:customer.services@tmlewin.co.uk" style="box-sizing: border-box; font-family: &quot;DM Sans&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255);">customer.services@tmlewin.co.uk</a><span style="color: rgb(50, 50, 50); font-family: &quot;DM Sans&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">, or via live chat (<span id="isPasted" style="color: rgb(50, 50, 50); font-family: &quot;DM Sans&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;"><span style="color: rgb(50, 50, 50); font-family: &quot;DM Sans&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">available 7am - 11pm GMT, every day).

Please contact our customer service team via email at customer.services@tmlewin.co.uk, or via live chat (available 7am - 11pm GMT, every day).

I’m missing an item from my order/received an incorrect item.

Order Queries

Where is my order?

My order is taking longer than expected to arrive.

Do you offer next day delivery?

Is next day delivery available in my area?

Do you offer international shipping?

Do you deliver to BFPO box addresses?

What are EVRi's delivering hours?

What if I'm unable to receive my parcel?

Delivery

Can I cancel or amend my order?

Can I have my order gift wrapped?

Can I use a parcel forwarding service for international deliveries?

Can I shop in-store?

How do I return my order?

How do I print my returns label if I don’t own a printer?

Returns Policy

When will I receive my refund?

Refund Policy

Can I exchange an item?

Returns & Refunds

Which payment methods do you accept?

Can I buy a gift card/use a gift card to pay for my order?

Do you provide VAT invoices?

Payment

Can I receive updates on product stocks?

Can I have alterations completed?

Why are my trousers unhemmed?

Where are your items made?

I received a faulty item, what should I do?

Item Queries

I forgot my password.

Where is my account/order history?

Account

How can I be added/removed from mailing List?

Marketing

What are your T&Cs for promotions and discounts?

Do you offer NHS/Military/Blue Light discounts?

Promotions & Discounts

Who are Global-e?

How Do I Shop With Global-e?

Why are some offers not available in my country?

How Do I Place An Order?

How Do I Track An Order?

How Do I Return My Order?

Can I Exchange An Item?

Taxes & Duties

International Orders

Do you offer a personal shopping service?

Personal Shopping

I’m missing an item from my order/received an incorrect item.Updated 6 months ago